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94%
Net Promoter Score
“I would say...Don’t walk. Run. Run to Sertifier and meet them. They will
definitely be there for you and do their best for you.”
Jenni Glaze
Sr. Director, Business Dev & Ops, US Transactions Company
46%
Increase in Website Traffic via Social Channels
Achieved by
82%
Saved on Operational Time and Costs
Achieved by
50%
Increase in Social Engagement Metrics
Achieved by
Frequently Asked Questions
Sertifier offers monthly and yearly billing options. Yearly payments come with a 20% discount. Multi-year contracts are available for enterprise customers, providing additional savings and service stability.
Yes, Sertifier supports payments in local currencies for your convenience. Please contact our sales team to discuss local currency payment options.
For most plans, contracts are flexible and can be billed monthly or yearly. Enterprise clients can opt for multi-year contracts, which provide long-term benefits such as price stability, tailored solutions, and exclusive discounts.
Yes, you can issue as many certificates or badges as needed to the same recipient without additional charges. Only unique recipient email addresses count toward your plan's limit.
If your recipient limit is reached during your billing cycle, your account will be automatically upgraded to the next tier. You will only be billed for the prorated difference, ensuring uninterrupted service.
No, hosting is fully managed by Sertifier and included in your subscription. Issued credentials remain live and accessible without any additional hosting fees.
All credentials you've issued remain active for recipients, unless you've set them to expire. You and your recipients will not lose access to any previously issued credentials.
Yes, startups receive a 25% discount during their first year, and non-profits enjoy a lifetime 20% discount. Contact us at info@sertifier.com for more details on eligibility and how to apply.
Yes, you can upgrade or downgrade your plan at any time based on your needs. Upgrades take effect immediately, while downgrades apply at the start of the next billing cycle.
If you're not fully satisfied with our service, you can request a full refund within 30 days of your purchase. Simply contact us at support@sertifier.com, and we'll process your refund with no questions asked.
Your account will be activated instantly upon successful payment, so you can start issuing certificates and badges right away.
We accept a variety of payment methods, including credit card, ACH, Wire, Wise, and PayPal. Our goal is to provide maximum flexibility for our clients.
Absolutely. When making a purchase, provide your company details and TAX ID. Invoices will be available in your Billing section, and any errors in the provided details can be corrected at any time.
No, Sertifier provides comprehensive support at no additional cost. Our dedicated team is always available to assist you with inquiries or concerns.
Yes, for larger projects, we provide POC services to demonstrate the feasibility and benefits of our platform. POC costs are deducted from the subscription fee if you proceed with a plan.
If you cancel your subscription before the end of your contract, issued credentials remain active. However, refunds are not provided for unused time unless eligible under our refund policy.
Yes, subscriptions can be canceled anytime through your account settings. Alternatively, you can contact our support team for assistance with the process.
Recipient limits are annual. If you choose a yearly plan, the limit resets at the beginning of each billing cycle, allowing you to start fresh without additional charges for past recipients.
Yes, enterprise clients benefit from custom contracts, tailored integrations, and multi-year agreements. Contact our sales team to discuss your specific requirements.
