Question 1

How long is a contract?

Accepted Answer

We offer flexible contract durations to accommodate the needs of our customers. We have a minimum contract term of one year, which allows businesses to fully leverage the features and benefits of our platform and experience its value in their operations. We understand that some businesses prefer longer-term commitments, so we also offer the option of multi-year contracts. Whether you prefer a one-year commitment or a multi-year partnership, our sales team is available to discuss your specific requirements and provide you with customized pricing and contract options that align with your business goals.

Question 2

What is a “Recipient”?

Accepted Answer

Recipient is a unique individual that Sertifier users issue digital credentials to.

Question 3

Is there a limit on the number of credentials I can issue per recipient?

Accepted Answer

You can send unlimited digital certificates and badges for each recipient on your account. We count unique email addresses you add to your account for each recipient, not the number of credentials.

Question 4

Do I need to pay for my past recipients whom I’ve sent credentials to?

Accepted Answer

No, you do not need to pay for past recipients whom you have sent credentials to. Once you have successfully sent credentials to your recipients, there are no additional charges or fees associated with their access or further usage. We believe in providing a seamless and cost-effective experience for our users, and our pricing is based on the services and features we offer rather than the number of credentials sent. Each year, your annual recipient limit will be renewed, and you will start counting the number of recipients from scratch. This way, you can focus on recognizing and certifying achievements without worrying about any additional costs for past recipients.

Question 5

What will happen to our credentials if we choose not to continue our subscription?

Accepted Answer

If you decide to suspend your account, rest assured that we will not delete any of your credentials. Your recipients will still be able to access and view their credentials, unless you have explicitly set an expiry date for them. We understand the importance of preserving your achievements and ensuring that your recipients can continue to benefit from their credentials, even if your subscription is no longer active.

Question 6

Do you offer any discounts for startups or non-profit organizations?

Accepted Answer

Certainly! We provide a special discount of 25% for startups during their initial year of subscription. Additionally, we also offer a 20% discount for non-profit organizations for a lifetime. We understand the unique challenges and budget considerations of startups and non-profits, and we are committed to supporting their growth and impact by offering these discounted rates.

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Sıkça Sorulan Sorular

Sözleşme uzunluğu ne kadar?

Fiyatlandırmanız nasıl çalışıyor?

Hesabımın alıcı kapasitesini aşarsam ne olur?

Sertifikalarını ve rozetlerini gönderdiğim eski alıcılarım için ödeme yapmam gerekiyor mu?

Aboneliğimize devam etmemeyi seçersek sertifikalarımıza ve rozetlerimize ne olacak?

Girişimciler veya kar amacı gütmeyen kuruluşlar için herhangi bir indirim sunuyor musunuz?