Is Sertifier free to use?

Yes, we offer a Free Plan with 20 recipients per year. If you need to, you can always <a href='https://sertifier.com/pricing/' title='Sertifier Pricing'>upgrade your plan</a>.

How long is the free trial?

You can access all Sertifier features for 7-days for free. <a href='https://sertifier.com/pricing/' title='Sertifier Pricing'>Start your free trial today!</a>

How do I upgrade/downgrade my plan?

You can upgrade or downgrade at any time from your account page.

What is “Recipient”? How many credentials can I issue per recipient?

Recipient is each unique person you send credentials to. You can send unlimited <a href='https://sertifier.com/blog/the-future-of-digital-credentials-smart-certificates-badges/' target='_blank' title='The Future of Digital Credentials: Smart Certificates & Badges'>digital credentials</a> for each recipient on your account. We count unique email addresses you add to your account for each recipient.

Do I pay for my old recipients?

No. Each plan has a limit on the number of unique recipients per year.

Are there any additional fees?

There are no additional fees for the <a href='https://sertifier.com/pricing/' title='Sertifier Pricing'>Essentials Plan</a> subscription. There is a one-time setup fee for <a href='https://sertifier.com/pricing/' title='Sertifier Pricing'>Pro and Enterprise</a> Plan subscriptions.

What if I go over my recipient limit?

If you exceed your recipient limit, your account will be automatically upgraded. In this case, your bill may need to be increased proratedly to reflect the price difference between the two plans.

You can either pay monthly or yearly on Essentials Plan. Pro and Enterprise plan subscriptions are billed yearly.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time.

What happens to our credentials if we cancel our subscription?

We do not delete any of your credentials if you cancel your subscription. Your recipients can access their credentials even if you cancel your subscription.

What happens if my payment fails?

If a payment fails after 3 weeks from your payment due date, your account will be automatically downgraded to Free Plan. In this case, we do not delete any of your credentials and your recipients can still access their credentials.

Do I have to sign an annual contract?

No, you can subscribe to the Essentials Plan paying monthly.

Do you have any discounts?

We offer a 25% discount for Startups in their first year and a 25% discount for non-profit organizations. Student communities can use Sertifier for free by applying to our campaign.