Digital Credentials
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Certificate support requests: intake and handoff templates
A certificate support request should leave the next person with a clear question, the right credential reference and a named…
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Certificate email templates: subject lines and message examples
A certificate email should tell the recipient what they earned, who issued it and where to open the credential. Start…
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How to choose skill labels for a digital credential
Credential skill labels should name the abilities covered by the award in language a reader can understand. Start with the…
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How to write a credential description: template and examples
A credential description tells an outside reader what the award is about. It should identify the program, explain its scope…
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How to write credential earning criteria: examples and a review checklist
Credential earning criteria explain what a person had to do to receive an award. Write them from the program’s approved…
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Supporting documents for digital credentials: a link review checklist
Supporting documents give a credential’s reader a way to inspect the work behind an achievement. In Sertifier, the optional Supporting…
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Certificate issued to the wrong person: review and correction checklist
If a certificate was issued to the wrong person, first identify the exact award and the approved recipient. Do not…
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Certificate issuance request form: a brief for training teams
A request to “send certificates for the workshop” leaves several decisions unresolved: what the award means, which list is approved…
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Adding certificate recipients after the first batch: a coordinator’s checklist
The first certificate batch has gone out, then another approved participant appears on the roster. Before sending anything, establish whether…
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Scheduled certificate delivery: what to check before the send time
A scheduled certificate campaign is useful when an approved cohort should receive its credentials at a planned time. The practical…
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